Download Vidyut Sahayogi for free
Download Vidyut Sahayogi Bengal West Bengal Electricity Distribution Company Limited hereinafter (WBSEDCL) has released its own mobile application for better consumer services appsfire through Android mobiles, PDAs, tabs and other portable devices with proper data connection.
Download Vidyut Sahayogi
Just sign up with your mobile number and enjoy the services. Once registered, you can stay connected with us for a seamless service experience.
The main services are those that are put online -
Download Vidyut Sahayogi
Monthly and Quadruple consumers can view their current billing information from this app. The invoice can also be viewed and downloaded also in PDF format.
Payment: Mobile payment has been integrated.
A new application:
The targeted domestic, commercial and industrial consumers can apply through the app and pay the generated quote amount.
New use case:
Customers who are ready for any new connection or download enhancement can view their status from this list.
Complaint Logging: Commany Existing customers can file a complaint and check the status of the claim for various technical issues such as no power, high voltage, meter burned, meter stopped, etc. They can also file a complaint about non-technical issues related to high bill, medium bill, etc.
Download Vidyut Sahayogi
Consumers can view their electricity consumption history graphically. The consumer can also see the last five details of the last registered complaint. You can also view your payment history outside of the checkout.
my profile:
Consumers can see the registered personal information such as address, mobile number, email id, meter number, installation number, contract download, tariff code, etc. through this menu.
Settings:
Consumers can set their preferred language as Hindi, English or Bengali. They can also modify mobile phone numbers and mistakenly delete the consumer ID in the consumer list.
Disclaimer:
Customers can read the disclaimers and review the billing and payment terms.
Download Vidyut Sahayogi
Customers can like the app if they really like it.
Any other changes deemed permitted will be updated in subsequent releases. It's completely free.
WBSEDCL, headquartered at Salt Lake, Kolkata, 700091, is one of India's leading energy companies serving a consumer base of over 1.6 blocks spread across the districts of West Bengal. WBSEDCL has always been a leader in providing technology-driven customer support services to its customers.
Now, in line with government trends, customer care services are extended through this application to enable consumers to use it anytime.
